Welcome to Water Purifier Gandhinagar (https://waterpurifiergandhinagar.com/). By accessing our website, placing an order, or booking an installation, you agree to comply with and be bound by the following terms and conditions.
1. Scope of Service & Pricing
- Local Fulfillments: Our products, maintenance services, and installations are strictly limited to the Gandhinagar region (including all major sectors, Sargasan, Vavol, Kudasan, Infocity, Gift City, and surrounding areas).
- Pricing & Offers: All prices displayed on our website include the specified promotional discounts (up to 40% off select models). Prices are subject to change without prior notice, but finalized prices at the time of order confirmation will be honored.
2. Delivery & Installation Timeline
- Standard Delivery: We aim to provide Same-Day Delivery and Professional Installation for standard residential and commercial RO orders.
- Peak Volumes: During high-volume periods or logistics constraints, the delivery and installation timeline may be extended to within 24 hours.
3. Payment Terms
- Cash on Delivery (COD): To ensure maximum customer satisfaction, we offer Cash on Delivery.
- Pay After Installation: Payments are only due and collected after the RO water purifier has been completely installed and verified operational by our technician.
4. Returns, Replacements, and Refunds
- Damaged Items Only: Returns are strictly accepted only if the RO system or its specific components are found to be damaged upon delivery or during the installation process.
- Replacement Protocol: In the event of confirmed delivery or installation damage, our absolute priority is to replace the damaged component or the entire unit with the exact same model.
- Refund Exceptions: A monetary refund will only be processed if the original model is completely unavailable or out of stock. All potential refunds are subject to an internal investigation before processing.
5. Free Service Kit & Warranty
- Service Perks: Eligible residential RO purchases come with a promotional Free Service Kit.
- Warranty Support: Warranty coverage applies specifically to manufacturing defects and varies by individual model specifications. Warranty is void if the unit is opened, serviced, or modified by unauthorized third-party technicians.
6. Governing Law
These terms and conditions are governed by and construed in accordance with the laws applicable to Gandhinagar/Gujarat jurisdiction. Any disputes arising out of your relationship with Water Purifier Gandhinagar will be subject to the exclusive jurisdiction of the local courts.